gt99b Terms & Conditions
Read these terms carefully before using our platform — they clearly define your rights and responsibilities.
These Terms and Conditions ("Terms") apply to the use of the gt99b platform ("Platform" or "Site") and all its services. By accessing the site or using any service, you are considered to have fully accepted these Terms. If you do not agree with these Terms, please refrain from using the platform.
gt99b is committed to providing a safe and transparent online gaming environment for players in Bangladesh. With SSL encryption and fair play standards in place, we make every player's protection our top priority.
Definitions & Scope
1.1 Definitions
The following terms used in these Terms carry specific meanings:
- "Platform" — the gt99b website and all its sub-pages, mobile versions, and related services.
- "User" / "Player" — any person who has registered at gt99b and/or is using the platform.
- "Account" — the personal gaming account registered in a user's name at gt99b.
- "Bonus" — any promotional credit, free benefit, or additional reward granted by gt99b.
- "Deposit Amount" — the real money transferred into the account by the user.
1.2 Scope of Application
These Terms apply to all games, betting services, bonus programs, payment methods, and customer support available on the gt99b platform. Additional terms may apply to specific promotions or games, and these will be clearly stated on the relevant page.
Account Registration & Eligibility
2.1 Age Requirement & Eligibility
To participate on the gt99b platform, you must be at least 21 years of age. Registration or participation in games by minors is strictly prohibited. gt99b may request proof of age verification at any time and reserves the right to suspend an account if proof cannot be provided.
2.2 Single Account Policy
Each user may create only one account. If a single individual holds multiple accounts, gt99b reserves the right to close them and seize the associated balances. Any bonus balance will be considered void.
2.3 Accuracy of Information
All information provided at registration — name, date of birth, contact details — must be accurate and truthful. Providing false information may result in account cancellation and suspension of any pending withdrawals.
2.4 Account Security
It is your responsibility to keep your login credentials, password, and security PIN confidential. Allowing third parties to use your account is prohibited. If you suspect unauthorized access, notify gt99b support immediately.
Deposit & Withdrawal Policy
3.1 Deposit Limits & Methods
The minimum deposit at gt99b is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. There are no hidden charges on deposits; however, any charges applied by your mobile banking provider or bank are the user's responsibility.
3.2 Withdrawal Conditions
The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 5 to 30 minutes. gt99b reserves the right to verify identity before processing a withdrawal request.
3.3 Withdrawal via the Same Method
For security purposes, withdrawals are generally made through the same method used for the deposit. In exceptional circumstances, an alternative method may be used, subject to case-by-case approval by the support team.
3.4 Transaction Verification
For suspicious transactions, gt99b may request additional documentation. If evidence of fraud or irregular transactions is found, the associated funds may be held and the account suspended.
Bonus & Promotion Terms
4.1 Welcome Bonus
New users at gt99b will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000; or depositing ৳6,000 gives the maximum ৳5,000 bonus, making the total balance ৳11,000.
4.2 Wagering Requirement
A 20x wagering requirement applies to bonuses, calculated on the bonus amount only (not on the deposit plus bonus). Example: ৳2,000 bonus × 20 = ৳40,000 in bets must be completed before bonus winnings can be withdrawn.
4.3 Bonus Usage Conditions
- Bonuses may only be used on games approved by gt99b.
- Bonus balances cannot be withdrawn directly — they are only withdrawable after the wagering requirement has been met.
- If bonus terms are violated, all bonus balances and any winnings derived from them may be cancelled.
- A user may not claim a specific offer more than once.
4.4 Promotional Changes
gt99b reserves the right to modify, suspend, or cancel bonus offers at any time. Any changes to ongoing promotions will be clearly communicated on the site.
Fair Play & Prohibited Conduct
5.1 Honest & Fair Participation
All players on the gt99b platform must participate honestly and in good faith. Fraudulent activity, software hacking, or any form of system manipulation is strictly prohibited.
5.2 Prohibited Activities
- Using multiple accounts to claim bonus benefits.
- Bonus arbitrage or collusion (coordinated manipulation).
- Abusing chargebacks or payment disputes.
- Game manipulation through automated bots or third-party software.
- Unauthorized access to another user's account.
- Using the platform for money laundering purposes.
5.3 Consequences of Violations
If evidence of any of the above activities is found, gt99b may immediately suspend or permanently close the account, cancel all bonus and winnings balances, and take legal action if necessary.
VIP Program and Cashback
6.1 VIP Levels
gt99b's VIP program has five levels. Players can progress upward step by step based on their gaming activity:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
6.2 Cashback Conditions
Cashback is calculated on a weekly basis and is automatically credited to the account. The cashback amount can be withdrawn directly. gt99b reserves the right to modify the VIP program terms at any time.
Responsible Gaming & Self-Control
7.1 Commitment to Responsible Play
gt99b believes that gambling is a form of entertainment that should be enjoyed responsibly. We provide various tools and features to ensure a safe gaming environment for our users.
7.2 Self-Control Tools
Players can use the following features to protect themselves:
- Setting deposit limits (daily, weekly, or monthly).
- Setting betting limits.
- Self-exclusion for a set period of time.
- Account cooling-off period.
7.3 Support & Referrals
If you are experiencing gambling-related problems, contact the gt99b support team directly. We can help connect you with relevant organizations for professional assistance. For more information, visit our Responsible Gaming page.
Privacy & Data Protection
8.1 Data Collection & Use
gt99b collects and processes users' personal information solely for the purposes of account management, payment processing, fraud prevention, and legal compliance. Information is not sold or shared with third parties, except where required by regular legal obligations.
8.2 SSL Encryption
All data transmissions are secured by SSL encryption. Financial information is not stored under any circumstances; payments are processed directly through the relevant payment provider's gateway.
8.3 Cookies Policy
gt99b uses cookies to operate the site and improve the user experience. By using the site, you consent to the cookies policy. For more information, visit our Privacy Policy page.
Limitation of Liability
9.1 Service Availability
gt99b strives to ensure uninterrupted 24/7 service, but temporary disruptions may occur due to technical maintenance, server upgrades, or unavoidable circumstances. gt99b does not bear financial liability for any losses arising from such disruptions.
9.2 Third-Party Game Providers
gt99b offers games from various reputable game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.). gt99b is not directly responsible for software issues on the part of these providers, but will make efforts to assist in resolving any problems.
9.3 External Causes
The platform bears no responsibility for losses caused by factors outside gt99b's control, such as natural disasters, government directives, cyber attacks, or internet service disruptions.
Customer Support & Complaints Process
10.1 Support Channels
gt99b provides customer service in Bengali and English 24/7 via live chat and email. For any issues or questions, contact us directly at [email protected] or use the live chat on the site.
10.2 Complaints Submission Process
If you have a complaint, follow these steps:
- Submit the complaint with full details via live chat or email.
- The support team will review the complaint and attempt to resolve it.
- Complex matters will be escalated to the senior team.
- You will be notified by email regarding the resolution.
Changes to Terms & Termination
11.1 Right to Modify Terms
gt99b reserves the right to modify or update these Terms at any time. A notice will be posted on the site for significant changes. Continued use of the platform after any changes constitutes acceptance of the new Terms.
11.2 Account Closure
You may request to close your account at any time via live chat or email. Any already-completed withdrawal requests will be processed before the account is closed. If the wagering requirement for a bonus has not been met, the associated bonus balance will be forfeited.
11.3 Applicable Law
These terms and conditions are governed by the relevant applicable law. In the event of any dispute, an attempt will be made to resolve it through arbitration.